Lightning Damage Updates
- 1 day ago
- 2 min read
Wednesday August 19th, 2026
At approximately 9:00PM on 8/19 the gate house was struck by lightning. This caused damage to the roof and power loss, impacting several services. We were able to quickly restore power but some systems, including Cable TV and Internet were disrupted.
Update #3: Thursday 8/20 @ 4:55 PM
Summary:
The Main Gate entrance gate is open and will stay open until the Access System Controller can be replaced
The Promenade entrance gate is open and will stay open until the Visitor Kiosk is repaired
TEM Systems identified the issue at the Main Gate as a damaged access controller. A new part has been shipped for overnight delivery along with a new mini-computer. The technician will be back first thing tomorrow to install and test but until then both the resident and visitor lanes will have to remain open overnight.
STAR Technology arrived onsite to troubleshoot the issue with the Promenade entrance gate. It was determined that the issue was being caused by the kiosk being offline. A technician from TEM Systems is currently working to restore connectivity to the kiosk but there are several internal parts that need replacing. They are working to get those new parts to us as quickly as possible but we don't have an ETA. Unfortunately, until then, the Promenade entrance gate will have to remain open.
TEM Systems found the kiosk at the Mandalay 4 gate offline and the technician was able to reconnected it. The kiosk and the entrance gates are working normally again and are currently closed.
We don't have any update on the roof yet but we will continue to provide regular updates until all these issues are resolved.
Update #2: Thursday 8/20 @ 2:45 PM
TEM Systems, our Access Control Kiosk and CCTV vendor came onsite. The system controller for Main Gate has died, along with a data switch, and the Visitor Pass Printer. Unfortunately the Main Gate will need to remain open until the controller is replaced as it manages RFID access. The new switch and printer will be here tomorrow but we don't have an ETA yet for the controller.
TEM is currently working on the Internet router for the Mandalay 4 kiosk as it is down. Until this is repaired the Mandalay 4 gates will need to remain open as well.
The Promenade gate appears to be a different issue. STAR has been contacted and we are waiting for the ETA of their technician.
We are still waiting to hear back from Stratus Roofing. Multiple messages left.
Thursday 8/20 @ 10:00 AM
Internet connectivity was restored by Summit at around 9AM on 8/20, and the phones are back online at the clubhouse. We are still seeing issues with connectivity to the Mandalay 4 and Prom gates and we are waiting for the vendor to come onsite to resolve those.
The electricians completed their repairs at the gatehouse by 10AM.
There are two visible holes in the roof of the gatehouse, along with water damage in the ceiling of the gym. We are waiting for Stratus Roofing to arrive and resolve.
If you see or find any other issues that we are not currently aware of please don't hesitate to call the clubhouse at 407-396-9820 to report them. Thanks.
